Question 1

How is Alice different from ChatGPT?

Accepted Answer

Six differences, and they are structural — not things a better prompt fixes. The answer updates itself: ask ChatGPT today and the numbers are frozen at the moment you asked, so scrolling back to last week's session just shows you last week's numbers and you have to re-ask and re-establish context every time. Alice keeps one page that refreshes itself — your briefing, KPI cards and signal charts, already current before you look, the way a growth hire would walk in with the numbers ready. Runs without being asked: ChatGPT answers when you show up; Alice watches daily and pings you when something breaks. Works toward a goal you set: ChatGPT is a copilot at most, you drive; Alice runs on autopilot toward a goal like 'lift signup conversion', and never ships anything without your approval. Tracks AI-search citations: ChatGPT structurally cannot tell you whether ChatGPT cites you; Alice tracks your citations across ChatGPT, Perplexity and Google AI Overviews. Writes the actual fix: both can, since it is the same model underneath — but ChatGPT writes from whatever you paste into the session, while Alice writes from your measured baselines. And whether the fix worked: ChatGPT never sees the outcome, so it cannot tell you; Alice measures the change against your baseline and tells you next week. The difference is that every other tool here is something you operate. Alice runs, and you approve.

Question 2

Why not just connect ChatGPT to my analytics with MCP?

Accepted Answer

You can, and for asking questions it genuinely works. Three things it does not give you. First, you are the one wiring and maintaining the connection, and you still have to know which question to ask — the hard part of growth is knowing what to look at. Second, it only runs when you open it; nothing is watching your funnel on the Tuesday a tracking tag breaks. Third, the answer lives in a chat session, so next week you are scrolling to find what you already learned. Alice is the same model underneath with the plumbing already done, a daily schedule, and one page that stays current. If you enjoy building your own tooling, MCP plus ChatGPT is a real option — it is just a project rather than a product.

Question 3

Is Alice a copilot or an autopilot?

Accepted Answer

Both, and you pick. In copilot mode you ask and she answers, connected to your live Search Console, GA4, Ads and Stripe data. In autopilot mode you set a goal — "lift signup conversion", "get cited by more AI engines" — and she plans the moves, works at them daily, and reports on pace. She never ships anything without your approval in either mode. Most AI tools stop at copilot: they help while you drive. Autopilot is in Beta and included on every paid plan, scoped to that plan's layers.

Question 4

How is Alice different from an SEO tool like Ahrefs or Semrush?

Accepted Answer

SEO tools are built for rankings and keyword research — they tell you where you sit in search results, and some have started tracking AI citations too. But they stop at the top of your funnel. They do not know your signup rate, they cannot tell you which channel sends people who never activate, and they do not write fixes into your site. Alice watches all three layers — Discovery, Perceivability, Activation — reconciles Search Console with GA4, Ads and Stripe, and writes the fix for your approval. If keyword research is your actual problem, an SEO tool is the better buy.

Question 5

How is Alice different from hiring a growth agency?

Accepted Answer

An agency is the genuinely good alternative: they know what to ask, they work toward goals, and they write fixes. The differences are cost, cadence and coverage. An agency runs 10-20x the price, reports weekly at best, and is not watching your funnel between meetings. Alice watches daily, costs $99-399 a month, and waits for your approval on every change. Agencies are still better when the problem is strategy, positioning or creative. Alice is better when the problem is "something changed and I do not know what".

Question 6

What is "AI visibility"?

Accepted Answer

Whether AI answer engines cite you for the queries your buyers ask. Alice tracks Google AI Overview citations live today, checks your readiness for ChatGPT, Perplexity, and Claude (crawler access, server-rendered content, schema), and full citation tracking for those engines is on the way. Most SEO tools can't see any of it.

Question 7

Do I need every data source?

Accepted Answer

No. Start free with Search Console + GA4, then add Google Ads, Meta, and Stripe whenever you're ready. Alice gets sharper with each one you connect, but she's useful from the first source.

Question 8

Is it really free to start?

Accepted Answer

Yes — a free plan plus a free 30-second AI-visibility check, no credit card required. Try Alice at ai.tranx.io.

Question 9

What is Alice?

Accepted Answer

Alice is an AI growth agent for B2B SaaS founders doing their own user acquisition. She connects to Search Console, GA4, Google Ads, Meta, and Stripe, watches every stage of your funnel (Discovery, Perceivability, Activation), finds what's blocking your signups, and writes the fix for you. Set a goal and she works toward it on autopilot — you approve every move. Chat with her about any campaign, any drop, any signup cohort in plain English. No dashboards. No SQL.

Question 10

What is Autopilot, and is it safe?

Accepted Answer

Set a growth goal and Alice plans the moves and works toward it automatically — finding leaks, writing code and content fixes, tracking the result. She never ships anything without your approval, so you stay in control. Autopilot is in Beta (expect rough edges) and available on every paid plan, scoped to that plan's layers.

Question 11

How is this different from a dashboard or BI tool?

Accepted Answer

Dashboards show you what happened. You still have to figure out what it means, why it changed, and what to do next. Alice does that work for you. She reconciles five sources into one story, detects anomalies, emails you when something looks wrong, and answers follow-up questions in chat. No BI setup, no SQL, no analyst in the loop.

Question 12

Who is Alice built for?

Accepted Answer

B2B SaaS founders between $5k and $150k MRR who are doing their own growth. No growth hire yet. You are spending 4+ hours a week reconciling dashboards and still don't feel sure what's working. If you already have a full-time growth team, Alice is probably overkill.

Question 13

How long does it take to set up?

Accepted Answer

About 1 minute. OAuth into each source once. Each takes around 10 seconds. Alice starts working the moment the first sync finishes. You never touch the setup again.

Question 14

What data sources do you support?

Accepted Answer

Search Console, Google Analytics 4, Google Ads, Meta Ads, and Stripe out of the box, covering the full acquisition funnel. YouTube and Instagram connectors are in beta. You can also connect PostgreSQL, MySQL, BigQuery, or upload CSV/Excel for your own product data and cohort analysis. More integrations added regularly, based on what pilot founders ask for.

Question 15

Is my data secure?

Accepted Answer

Yes. Your data is encrypted in transit (TLS 1.2+) and at rest (AES-256). We run on AWS infrastructure in SOC 2-compliant data centers. All database connections use read-only credentials by default, so Alice can never modify your data. We never share your data with third parties, sell it, or use it to train AI models. Access is scoped per workspace with role-based permissions.

Question 16

Where is my data stored?

Accepted Answer

Your data is stored in AWS data centers in the Asia Pacific (Tokyo) region. Cached query results are encrypted and automatically purged after 24 hours. We do not retain copies of your raw data. We query your sources in real time and only store metadata (table schemas, column names) to power the AI.

Question 17

Are you GDPR compliant?

Accepted Answer

Yes. We follow GDPR principles including data minimization, right to erasure, and transparent processing. You can request full data deletion at any time from your account settings or by emailing privacy@tranx.io. We also provide a Data Processing Agreement (DPA) for business customers upon request.

Question 18

Can I verify the AI's answers?

Accepted Answer

Absolutely. Every answer shows the SQL query behind it, the data sources used, and the raw results in a table. You can edit the SQL and re-run it yourself, or export the data to CSV/Excel for offline verification. Alice is designed to be fully transparent. You always see exactly how an answer was generated. No black box.

Question 19

How accurate is the AI?

Accepted Answer

Alice uses a multi-step verification pipeline: she plans the analysis, writes SQL, validates results against your schema, and cross-checks for common errors like missing joins or incorrect aggregations. For complex questions she breaks the problem into sub-queries and verifies each step. For critical business decisions we still recommend reviewing the generated SQL, which is why we make it easy to see and edit.

Question 20

How much does Alice cost?

Accepted Answer

Free forever ($0): 10 chats/month with the real Alice, Search Console + GA4 connected, manual briefing refresh. Discovery ($99/month): Layer 1 — Search Console, GA4, and Google Ads — with Autopilot (Beta) for Discovery goals, scheduled briefings, AIO / AI Overview tracking, and 100 chats/month. Perceivability ($299/month): everything in Discovery plus Layer 2 — adds Meta, drop-off and path analysis, anomaly alerts by email and Slack, daily-use chat, Autopilot for Layer 2 goals, and up to 3 seats. Full Funnel ($399/month, Beta): all three layers with Layer 3 in active Beta, adds Stripe, churn / MRR / cohort analysis, and full-funnel Autopilot — limited to 10 spots, with manual onboarding. Monthly billing, cancel anytime; 30-day money-back guarantee on Discovery and Perceivability, 60 days on Full Funnel.

Question 21

Is there a free trial?

Accepted Answer

The Free plan stays free forever — 10 chats a month with the real Alice, no credit card. Paid plans are covered by a 30-day "Alice didn't catch anything" money-back guarantee instead of a trial: if she doesn't earn her keep in your first month, email us and we refund it in full.

Question 22

Can I cancel anytime?

Accepted Answer

Yes. No contracts, no lock-in. Cancel anytime from your account settings and you won't be charged again. Your subscription remains active until the end of your current billing period, so you keep access for the time you've already paid for.

Question 23

What is your refund policy?

Accepted Answer

Every paid plan comes with a 30-day money-back guarantee — if Alice doesn't catch anything in your first month, email us within 30 days and we refund it in full, no questions. After that, monthly subscriptions can be cancelled anytime and you keep access through the end of the current billing period; we don't offer partial refunds for unused monthly time. See our full refund policy at tranx.io/refund-policy.

Question 24

What happens to my data if I cancel?

Accepted Answer

When you cancel, your chat history, saved queries, and workspace settings are retained for 30 days in case you change your mind. After 30 days, all data is permanently deleted from our servers. You can also request immediate deletion at any time. Your original data sources (Stripe, GA4, databases, etc.) are never affected. We only read from them.

Question 25

Do you offer team plans?

Accepted Answer

Yes. Acquisition includes up to 3 seats; Full Funnel includes up to 5. For companies with multiple products, agencies managing a portfolio, or enterprise needs (SSO, on-premise databases, custom SLAs), contact us at hello@tranx.io for custom pricing.

	Claude / ChatGPT	GA4 + Search Console	SEO tools	Agency	Alice
The answer updates itself	frozen when you asked — re-ask every time	data is live, the reading isn’t		as of the last report	refreshed before you look
Runs without being asked		basic alerts		weekly, if you pay for it	watches daily
Works toward a goal you set	copilot at most				autopilot — you approve
Tracks AI-search citations			some, newly		ChatGPT, Perplexity, AI Overviews
Writes the actual fix	from what you paste in				from your measured baselines
Tells you whether the fix worked	never sees the outcome	if you go check		next report	measured against your baseline

Questions you’ll probably ask.

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