Refund Policy

Last updated: January 2025

Free Trial

TranX AI offers a 14-day free trial with full access to all features. No credit card is required to start. If you do not subscribe to a paid plan after the trial, your account will be downgraded automatically.

Monthly Plans

Monthly subscriptions can be cancelled at any time. Upon cancellation, you will retain access until the end of your current billing period. We do not offer partial refunds for unused portions of a monthly billing cycle.

Annual Plans

Annual subscriptions may be eligible for a prorated refund within the first 30 days of purchase. After 30 days, annual plans are non-refundable but can be cancelled to prevent renewal.

How to Request a Refund

To request a refund, email us at info@tranx.io with your account email and reason for the request. We aim to respond within 2 business days.